Add notes to chart boxes

Chart administrator role required

Notes are messages that can be added to chart boxes within your organization charts. They can be used to communicate with other chart administrators, explain changes, and provide detail that is not included in the source data.

Use notes to record why a role moved, flag data gaps, capture planning questions, or leave context for another administrator without changing the public chart content.

Create a note

  1. Enter Edit Mode.
  2. Select the chart box you want to add a note to.
  3. Expand the Notes section in the Side Panel, or open the Information Window and navigate to the Notes tab.
  4. Enter your note, then select Submit. The note can be viewed by other chart administrators who have access to the chart.

Interact with a note

  1. Enter Edit Mode.
  2. Select the relevant chart box.
  3. Expand the Notes section in the Side Panel, or open the Information Window and navigate to the Notes tab.
  4. From here, you can:
    • Reply: Select the Reply icon, enter your response, then select Reply.
    • React: Select the React icon and choose a reaction. Select the same reaction again to remove it.
    • Collapse: Select the Collapse icon to hide all replies to a note.
    • Delete: Select the Delete icon to remove a note and all associated replies and reactions.

Hide note indicators

Select Hide Notes from the chart toolbar to hide note indicators on chart boxes. Notes can still be viewed and interacted with from the Side Panel or Information Window.