Trust center
Learn how we secure your data, protect privacy, and meet compliance requirements
Our philosophy is simple: your data stays under your control.
This page explains our security practices, data handling, and privacy policies, giving you transparency over how your information is used. We request only the minimum information and permissions required to run our applications.
Hosting
TeamImprover products are exclusively hosted in Microsoft Azure Cloud, which is ISO9001 certified.
For more information, see these resources:
Compliance and GDPR
As a UK company we are fully compliant with the relevant UK laws, including GDPR.
Under GDPR definitions TeamImprover acts as a Data Processor. We process your data to display your organization chart or employee directory. We never claim ownership of your data or share your organizational information with any third parties, your data stays yours.
Request Data Processing AgreementConduct and confidentiality
TeamImprover employees are required to sign a code of conduct and a confidentiality clause as part of their employment contracts. The clause prohibits any disclosures of confidential information concerning the business of TeamImprover and its customers. The obligations and duties remain valid even after termination.
Segregation of environments
Production an non-production environments are segregated at all levels. TeamImprover utilizes different tenants and domains for production & non-production environments.
We aim to provide services with a 99% availability. TeamImprover actively monitors all critical systems within the production environment. Both the availability and the performance of our applications are monitored.
Data backups
Our backups run continously to ensure that customer data is both backed up and available on geographically dispersed locations.
Encryption at rest
All communications with TeamImprover applications are encrypted via industry best-practices HTTPS and TLS 1.2 over public networks. We use public trusted digital certificates, signed by an authorized certificate authority.
All customer data is encypted at rest.
Application security
We take steps to develop and test against security threats to ensure the information security of our applications. Our applications are monitored to identify security threats.
Audits and penetration testing
We periodically undergo third-party black/grey box penetration tests on our applications. Furthermore, TeamImprover partners with third-parties for audits on a regular basis.
Frequently asked questions
You retain full ownership of all data entered into TeamOrgChart and TeamDirectory. We never claim ownership of your data.
Upon termination of your subscription, we retain your data for a limited period (typically 30 days) to facilitate data recovery or migration. After this period, your data is permanently deleted from our systems.
We use industry-standard security measures, including encryption (both in transit and at rest), secure cloud hosting, regular security audits, and strict access controls to protect your data.
No, we do not share your organizational data with any third-party services or partners. Your data remains private and under your control at all times.
TeamOrgChart and TeamDirectory support authentication through Microsoft Entra (formerly Azure Active Directory) and utilizes Single Sign-On (SSO). Users authenticate with corporate credentials managed via Microsoft.